How to set up online appointment booking in Shopify

How to DIY Appointment Booking System in Shopify for your Retail Outlets?

An appointment booking system is great to convert your online Shopify traffic to your offline retail customers. This is especially true for businesses like restaurants, in-person classes, seminars.

Unfortunately Shopify doesn’t come with a default booking system. The behaviour of Add-to-Cart is also wildly different from how an appointment booking should work. Many businesses end up using online forms to record customers’ booking, but this is highly inefficient as it doesn’t stop customers from overbooking.

Here are a list of apps that can you help you to create an appointment booking system for your business in Shopify:

1. BookThatApp

BookThatApp is a Shopify App designed for flexible and scalable booking solutions. With a starting price of $9.95 per month, it allows your customers to book real time in your Shopify store or via Shopify POS.

Because it is specially designed to offer appointments, classes, rentals, tours, tickets on Shopify, BookThatApp has the most features of any booking app in the Shopify app store. Here are a list of BookThatApp’s features that you would find useful:

  • Booking Management
  • Custom Reminders
  • Flexible Booking Form
  • Custom Booking Rules
  • Mobile ready responsive design

Get BookThatApp here from the Shopify App Store.

2. YouCanBook.Me

YouCanBook.Me is both a booking tool and an online scheduling tool that is designed with simplicity in mind.

With YouCanBook.Me, you can create a simple calendar widget that you can embed in your Shopify site. Customer can easily make booking from there. You would receive the booking directly in your calendar, while customers will get their notifications, reminders, calendar invites and more. YCBM also did a good job in tackling the time zones issue, it automatically detects your customers’ time zones and ensure everyone sees the correct times.

Even though it is not part of the Shopify App Store, you can still use YouCanBook.Me in your Shopify stores by signing up in their website here.

3. Storefolio

Storefolio is a Shopify App designed for businesses with multiple locations. Businesses use Storefolio to create photo album style listing page that customers can browser and filter for outlet locations suitable to their geographical and shopping need.

If you have multiple locations for booking, you can use Storefolio to display the details of all your locations and direct customers to the online appointment booking form for each outlets. Here are some features offered by Storefolio to make locating your retail locations a more pleasant experience:

  • Photo album style store locator (no zooming around a map needed)
  • Responsive mobile design
  • Store label for easy filtering of store features.
  • Easily add store details and call-to-action (CTA) to each store

You can try Storefolio for free up to 5 days here.


Do you find this article useful? Do share with us your appointment booking page and process in comment section below. We love to feature them to share with our readers.