1. Definitions and interpretation
Collectively all information that you submit to Wavelyt via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998 and the European Union’s 2018 General Data Protection Regulation (GDPR);
means personal data, reports, addresses, and other files, folders or documents in electronic form that a User of the Service stores within the Service;
a small text file may be placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below;
Wavelyt, we or us
Wavelyt, owned fully by Wavelyt;
User or you
any third party that accesses the Website and is not either (i) employed by Wavelyt and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Wavelyt and accessing the Website in connection with the provision of such services;
the website that you are currently using, www.wavelyt.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- “including” is understood to mean “including without limitation”; reference to any statutory provision includes any modification or amendment of it;
3. Data collected
We collect different types of information from or through the Service. The legal bases for Wavelyt’s processing of personal data are primarily that the processing is necessary for providing the Service in accordance with Wavelyt’s Terms of Service and that the processing is carried out in Wavelyt’s legitimate interests, which are further explained in the section “Our Use of Data” of this Policy. We may also process data upon your consent, asking for it as appropriate.
3.1 User-provided Information
While registering to and using Wavelyt collects, on a voluntary basis, from the User a limited number of data, including Personal Data, which is solely for the performance of Wavelyt and used in connection with Wavelyt.
The Client may therefore be required to provide the following information:
- Contact Information such as email addresses and telephone numbers
- Company name
Personal Data also includes other information, such as geographic area or preferences, when any such information is linked to information that identifies a specific individual. You may provide us with Personal Data in various ways on the Service. For example, when you register for an Account, use the Service, upload Client Data, interact with other users of the Service through communication or messaging capabilities, or send us customer service-related requests.
3.2 Information Collected by Clients
A Client or User may store or upload into the Service Client Data. Wavelyt has no direct relationship with the individuals whose Personal Data it hosts as part of Client Data. Each Client is responsible for providing notice to its customers and third persons concerning the purpose for which Client collects their Personal Data and how this Personal Data is processed in or through the Service as part of Client Data.
3.3 “Automatically collected” Information
When a User or Visitor uses the Service, we may automatically record certain information from the User’s or Visitor’s device by using various types of technology, including cookies, “clear gifs” or “web beacons.” This “automatically collected” information may include IP address (in anonymized format) or other device address or ID, web browser and/or device type, the web pages or sites visited just before or just after using the Service, the pages or other content the User or Visitor views or interacts with on the Service, and the dates and times of the visit, access, or use of the Service. We also may use these technologies to collect information regarding a Visitor or User’s interaction with email messages, such as whether the Visitor or User opens, clicks on, or forwards a message. This information is gathered from all Users and Visitors.
3.4 Integrated Services
4. Our use of Data
The purpose of data collection within Wavelyt is to enhance the Client experience. We will retain any Data you submit for as long as Wavelyt deems it necessary to provide adequate service to the User, unless explicitly asked by a User for their Data to be deleted.
The Client has a permanent right to access, amend or delete any information related to him/her/it by sending an email to firstname.lastname@example.org.
All data provided by the Client, including Personal Data and Client Data will not be freely given to anyone. We do not, under any circumstances, sell either your Personal Data or your Client Data.
If someone originating from your account account holder or someone contacted via Wavelyt at the User’s discretion playing role of “Client” complains or contacts us, we might then contact that person.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998 and the European Union’s General Data Protection Regulation. For more details on these two security regulations see the clause below (Security).
We use the information that we collect in a variety of ways in providing the Service and operating our business, including the following:
We use the information – other than Client Data – to operate, maintain, enhance and provide all features of the Service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Service. We process Client Data solely in accordance with the directions provided by the applicable Client or User.
4.2 Service Improvements
We use the information to understand and analyze the usage trends and preferences of our Visitors and Users, to improve the Service, and to develop new products, services, features, and functionality. Should this purpose require Wavelyt to process Client Data, then the data will only be used in anonymized or aggregated form.
We may use a Visitor’s or User’s email address or other information – other than Client Data – to contact that Visitor or User (i) for administrative purposes such as customer service and account management related to the Client Data or Personal Data posted on the Service or (ii) with updates on promotions and events, relating to products and services offered by us and by third parties we work with. You have the ability to opt-out of receiving any promotional communications as described below under Controlling Use of Your Data section.
4.4 Cookies and Tracking Technologies
We use automatically collected information and other information collected on the Service through cookies and similar technologies to: (i) personalize our Service, such as remembering a User’s or Visitor’s information so that the User or Visitor will not have to re-enter it during a visit or on subsequent visits; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of Service and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Service. You can obtain more information about cookies by visiting http://www.allaboutcookies.org.
We use the following 3rd Party analytic tools to measure and evaluate access to and traffic on the Public Area of the Site, and create user navigation reports for our Site administrators:
We also use an internal analytics package to measure and evaluate access to and traffic on the Public Area of the Site, and create user navigation reports for our Users. Visitor data is anonymized in the internal analytics package and can not be used to identify a natural person. We do not use any of this information to identify Visitors or Users. Client may request that specific visitor profiles within the internal analytics package be deleted or modified. Access to this analytics data is only available to Client and Site administrators.
We take measures to protect the technical information collected by our use analytic tools. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users.
5. Data Controller and Data Processor
Wavelyt does not own, control or direct the use of any of the Client Data stored or processed by a Client or User via the Service. Only the Client or Users are entitled to access, retrieve and direct the use of such Client Data. Wavelyt is largely unaware of what Client Data is actually being stored or made available by a Client or User to the Service and does not directly access such Client Data except as authorized by the Client, or as necessary to provide Services to the Client and its Users.
The Client or the User is the data controller under the Regulation for any Client Data containing Personal Data, meaning that such party controls the manner such Personal Data is collected and used as well as the determination of the purposes and means of the processing of such Personal Data.
Wavelyt is not responsible for the content of the Personal Data contained in the Client Data or other information stored on its servers (or its subcontractors’ servers) at the discretion of the Client or User nor is Wavelyt responsible for the manner in which the Client or User collects, handles disclosure, distributes or otherwise processes such information.
6. Third party websites and services
Wavelyt may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website and may be located in various locations throughout the world.
Additionally, Data can be transmitted to 3rd parties for relevant marketing purposes at the sole discretion of those employed by Wavelyt.
Upon express request and at his/her/its own risks, the Client may also decide to transfer the Client Data to 3rd Party Service for cloud integration purposes notably, an API endpoint owned by the Client or by third party service providers such as Google Sheets, Salesforce, Zapier, Microsoft Flow, etc.
8. Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
9. Controlling use of your Data
Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- use of Data for direct or indirect marketing purposes;
- you have the right to ask for a copy of any of your personal Data held by Wavelyt;
- you have the right to withdraw consent necessary to use the services provided by Wavelyt at any time;
- you have the right for your data to be deleted from the servers and databases of Wavelyt.
10. Functionality of the Website
To use all features and functions available on the Website, you may be required to submit certain Data.
A User may revoke consent at any time.
Data security is of great importance to Wavelyt and we have implemented reasonable security mechanisms to protect Visitor Information and Client Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, firewalls, and SSL encryption to protect transmission of data.
Only authorized employees have access to view Personal Data and Client Data.
If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not always perfectly secure and is done at your own risk. We cannot ensure the security of your Data transmitted to Wavelyt.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Wavelyt to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following Cookies:
| — | — | — | | Google Analytics | _ga* | The Google Analytics cookies are used to aggregate anonymized website visitor statistics. |
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time (check the following guide); however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
For any questions or concerns relating to the use of your User Data while using Wavelyt, you are welcome to contact the Wavelyt’s chosen Data Protection Officer who can be reached by sending an email to email@example.com. Every user of Wavelyt has a variety of rights relating to the use of their data while using Wavelyt, including the right to lodge a complaint with a supervisory authority.